Shipping policy
We offer worldwide shipping to customers around the globe.
Order Processing & Dispatch
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All orders are carefully prepared and quality-checked before shipment.
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Dispatch time: Up to 5 business days after payment is confirmed.
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Once your order has been dispatched, you will receive shipping and tracking information when available.
Worldwide Shipping
We ship orders to most countries worldwide. Shipping availability and delivery times may vary depending on the destination, courier service, customs clearance, and local conditions.
Delivery Times
Delivery time depends on your destination and the shipping method selected at checkout. Please note that the estimated delivery time does not include the 5-business-day dispatch period.
International shipments may occasionally be delayed due to customs inspections, weather, courier delays, or other circumstances outside our control.
Customs & Import Duties
International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their destination country. These charges are not included in the product or shipping price unless explicitly stated.
Customers should check their local import regulations before placing an order.
Tracking
Where tracking is available, tracking details will be provided after the order has been shipped. Please allow some time for the tracking information to become active in the courier's system.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, additional shipping costs, or failed delivery caused by an incorrect or incomplete address.
Lost or Damaged Packages
If your package arrives damaged, please contact us as soon as possible with photographs of the package and the products received. We will review the situation and work with the shipping carrier where applicable.
For any shipping questions, please contact our customer support team before or after placing your order.